F.A.Q.
We'd like you to know up front that we are not shipping outside the U.S. at this time.
There have been too many embarrassing situations, as well as problems of missing, broken, or opened products in the customs inspections of some countries.
In addition, there are complaints from the customers about unexpected and high import taxes charged. The customer and MyRacyToybox.com are both involved in a no-win situation.
About my information
About my orders
About my Payment
- What use do you make of my personal information?
- We use your personal information only for order execution which is billing and shipping.
Personal information is never rented, sold or released in any way.
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- Do you protect my personal information during transmission?
- Our secure credit card processing system uses Secure Sockets Layer (SSL) security,
encrypting all personal data for your protection as well as our own.
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- How do I select products and order?
- Use the menus to move between categories.
- Choose an item which you would like to order.
- Click on the ADD TO CART button associated with the item.
- You will be shown your Shopping Cart where you may review, delete, or change the quantity of the items.
- If you make changes to the data, you can click 'Recalculate' to show updated items and their charges.
- Click on "Continue Shopping" to return to the selection pages, or
- Choose your shipping method from the dropdown menu in the Shopping Cart, and
- Click 'Checkout' to enter your billing and shipping information.
- You will be given opportunities to assure everything is correct before actually placing the order.
- How do you package the shipment?
- We ship every order in a plain brown cardboard box
without external markings that can identify the contents of the package or the
fact that it was ordered from MyRacyToybox.com.
"MyRacyToybox.com" will not appear on the package. go to top
- What appears on my credit card statement?
- Purchases made by credit card will read on your credit card holder statement as: "Nerium
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- What if I change my mind about the order?
- After placing the order a direct cancellation is not possible. The financial
transaction is complete and we immediately, even in the night, start to process it to meet our promised delivery. We ask you to be certain of your order when
placing it to avoid such difficulties. go to top
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What credit cards may I use?
- Visa, Mastercard, Discover and American Express are accepted
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- Do I have to pay sales or other tax?
- We do not charge
sales tax. go to top
- Is there a handling fee or other charge?
- None at
all. go to top
- What shipping options do I have?
-
We ship only to the U.S.
- We ship by:
- Ground: $.5.95 per
complete order.
- Second Day shipping: based on weight and distance.
- Next Day shipping: based on weight and distance.
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